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Privacy policy

The present document represents the Privacy Policy of the PowerTiz Website, applicable to all the company’s Clients, Members and Users according to the Terms of use and all other documents that form the PowerTiz “Terms”.

In this document, the term “Website(s)” shall mean and also refer to any part of the listed Website(s) and/or of its or their content.

1. General provisions

1.1. We undertake that the data we receive and /or collect from you is processed in accordance with applicable law and only for the purposes stated in this Privacy Policy.

1.2. Provision of personal data is voluntary; however, without providing us certain data you cannot receive services from us or purchase products from us.

1.3. When you provide us personal data and/or contact information you allow us to contact you for the purpose for which you have provided us such personal data and contact information and as further described in this Privacy Policy. Such contact may include contact by mail, e-mail, short messages (SMS), push notifications and/or telephone.

1.4. We do not entrust, sell, rent, license, transfer, etc., our database containing personal data of our customers, except as set out in this Privacy Policy.

2. Subject and Acceptance of Privacy Policy

2.1. This privacy policy, as amended from time to time (“Privacy Policy”), together with our Cookies Policy, our Terms of Use and all other documents that form the PowerTiz terms, all referenced below, sets out the basis on which any data, including personal data, we collect from you or which you provide to us, will be processed by us. Please read this Privacy Policy carefully. If you do not agree with it, please do not continue to use our Website and do not provide us personal data. By using our Website, you are deemed to have accepted our Privacy Policy. Prior to providing us personal data (including e-mail address) through our Website you will be specifically asked to accept our Privacy Policy. By accepting our Privacy Policy, you agree that we collect and process your data as described herein.

2.2. We reserve the right to make changes at any time to our Privacy Policy by posting the changed terms on our Website without any other notice. Significant changes will additionally be communicated in an adequate manner. Please ensure that you review the Privacy Policy regularly as by your access or use of this Website after any changed Privacy Policy have been posted you will be deemed to have accepted the Privacy Policy in the version published on our Website at the time of your respective visit.

3. Purpose of processing your data

3.1. We may use data held about you for the following purposes:

  • Carry out our obligations arising from any transaction entered into between you and us;
  • Protecting our and your rights and interests;
  • Offering transactions, products or services to you which may be of interest to you, as further set out in this Privacy Policy;
  • Ensure that content of our Website is presented to you in the most effective manner;
  • Customise the future shopping experience for you;
  • Marketing analysis and statistical research for internal needs of PowerTiz Limited;
  • Provide you with information, products or services that you request from us;
  • Send you notifications, including regarding changes to our set of terms and conditions.

3.2. We may additionally use information held about you as further set out in this Privacy Policy.

4. IP address and other parameters provided by your Web browser or App

4.1 We may collect information about your device, including, where available, your IP address, operating system and browser type and other parameters provided when your Web browser or App accesses our Website.

4.2 Such other parameters may include but are not being limited to (i) details of your visits, for example traffic data, location data and other communication data and (ii) the resources that you access.

4.3 We may use such information (i) for system administration (ii) for statistical purposes (e.g. create reports on an aggregate basis such as statistical data about our visitors’ browsing actions and patterns) and/or (iii) for fraud protection, credit risk reduction and other security purposes, for example if the behaviour on or access to our Website by you or from your device harms the interests or causes any damage to PowerTiz Limited or third party collaborators.

4.4 We may use technical data provided to us by your Web browser or App to provide customized advertising to, including through on-site targeting or retargeting measures. The technical data provided by your Web browser or App will not be linked to the personal data we may have from you and will not be used to identify you. In case of on-site targeting, we will use such technical data to present advertising to you, which based on the analysis of your previous click-stream, may be of particular interest to you. By applying retargeting technology, we are able to provide users who have previously visited our Website, our advertisements or our products with advertisements when such user visits a third-party website which is part of the same advertising network. This form of marketing is conducted on an anonymous basis, meaning that no personal data in any way are stored and no use profile is linked to your personal data.

5. Newsletters, messages and alerts

5.1 When you provide us personal data and/or contact information through our Website, you agree (subject to your right to refuse or revoke your consent according to the next section) that we may send you newsletters, messages and other alerts by mail, e-mail, short messages (SMS), push notifications or phone. Such communications are being sent, among others, with or without human interference for purpose of direct marketing or advertising similar products or services offered by PowerTiz Limited.

5.2 You can refuse or revoke your consent to receive newsletters, messages or alerts at any time:

  • by using the special link provided in a newsletter, message and/or alert, or
  • by using the option available to restrict, refuse or revoke your consent in the specific section of your profile on our Website, or
  • in case of push notifications, by using the respective settings on your device, or
  • by contacting our Customer Service at the contact details provided on our Website.

5.3 We reserve the right to choose whom to send newsletters, messages and/or alerts to and to remove from our databases of customers or prospective customers anyone who has given his consent to receive newsletters, messages and/or alerts without any further commitment on behalf of PowerTiz or of further notice.

6. Location of data storage and processing

6.1 The data that we collect from you may be processed in, transferred to, and/or stored at a location inside the European Economic Area ("EEA").

6.2 If in the future, the data that we collect from you, may also be processed in, transferred to, and stored at, a location outside the EEA, subject to us having taken all required steps required by the applicable law of the EU and the EEA member states relating to the transfer of personal data abroad, we will notify you of such processing. Such steps may include but are not limited to compliance with and including the EU Standard Contractual Clauses into all agreements relevant for or relating to the transfer of data outside the EEA. In case of a transfer to the United States of America, as an alternative to the EU Standard Contractual Clauses, we may (i) verify that the recipient of such data fully complies with the principles of applicable US Department of Safe Harbor provisions (ii) does annually self-certify this to the US Department of Commerce and (iii) is listed on the Safe Harbor list maintained by the US Department of Commerce.

7. Disclosure of your data

7.1 The data that we collect from you may be processed by staff who work for us, our affiliates or one of our or our affiliates’ third party service providers. Such staff may be engaged in, among other things, the operation of the Website, the fulfilment of your order, the processing of your payment details or the provision of support services.

7.2 We may disclose and/or transfer your personal data to any of our affiliates, which means any member of the PowerTiz group of companies as well our direct, indirect and ultimate holding company and their subsidiaries (i) in the event we reorganise the way in which we provide services to our users and such data transfer or disclosure is required to provide or continue to provide services to our users and / or (ii) in case we assign from the current operator of a Website to PowerTiz Limited the operation of the Website or all or parts of the rights and obligations relating to a transaction.

7.3 We may disclose your data to third-party service providers (i) to implement our obligations which we have to you, including but not limited to delivery of ordered products by a courier, sending postal mail, e-mail, SMS or push notifications, or (ii) which provide services to us or our affiliates, such as data analysis, marketing assistance, advertising services, translation, payment processing, logistic or customer support services, consulting, audit or legal services, or generally in relation with the purposes as described in the section “purpose of processing your data”. Such disclosure is permitted provided that such third parties need access to the data to perform their services but may not use them for other purposes, in particular not for their own internal business purposes.

7.4 In order to identify and process payment through a third-party payment service provider and avoid frauds, we may have to disclose certain of your data (such as your name and surname, country of residence, telephone number and e-mail address as well as an order number and ordered products) to such third-party payment service provider.

7.5 If you provide any payment data directly to us (including bank account in case of a product return), we will disclose it to third-party payment service providers to the extent required to provide refunds or payment to you.

7.6 Your bank, credit card or debit card issuer and a third-party payment service provider may have access or view any data or documents related to your order or purchase contract.

7.7 We may further disclose your data to third parties and subject to the provisions of applicable law:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if the company operating the Website or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal, regulatory or court obligation;
  • in order to enforce or apply our Terms and other agreements or to protect the rights, property or safety of us, our Members, or others; or
  • as otherwise provided in these Terms of use.
8. Registration through a third-party website

8.1 We may provide you the possibility to register through a third-party website, in particular through a social media platform such as Facebook. In such case, you can click on the button “register with (Facebook)” in the registration form and log in to the third-party website. By doing so, you give your consent that your personal data (in particular name, surname, date of birth, sex and e-mail address) is retrieved from such social media website and sent to us. If you register through such third-party websites, please note that such websites have their own privacy policies and that we do not accept any responsibility or liability for privacy policies of or practices implemented by third parties. Please check those policies before you register to our Website through such third-party website.

9. Access to information and other rights you may have

9.1 Applicable laws provide you right with regard to your data. Such rights include, but are not limited to:

  • right to request confirmation from us whether your personal data is or is not being processed;
  • right to request information about the status of processing of your personal data;
  • right to request information about the source from which we obtained your personal data for processing;
  • right to access your personal data or to see a copy of the personal data that we hold about you;
  • right to request rectification, updating or completion of your data;
  • right to reject the use of your personal data for marketing purposes;
  • right to revoke your consent to this Privacy Policy, and/or request deregistration and deletion from our Website as further described in the next section on revocation of consent and deregistration
  • right to have your data removed from the system as further described in the next section on revocation of consent and deregistration.

9.2 Where you want to make use of such right, please address your request in writing (e-mail or signed and dated letter) to the Customer Service at the address indicated on our Website.

10. Revocation of your consent; deregistration; data retention

10.1. You may revoke your consent to this Privacy Policy and/or request deregistration and deletion from our Website at any time and at no charge to you by contacting our Customer Service in writing (e-mail sufficient) at the contact details provided on our Website. Such revocation of consent will not apply to existing transactions between us.

10.2. We may in any case keep the data for as long as we are required by applicable law, including company law or tax law or otherwise, to keep transaction-related information.

10.3. In case no transaction has occurred between you and us prior to your revocation or request for deregistration, we will remove your data from the system such that it cannot be accessed anymore.

11. Data security

11.1. We undertake to have appropriate technical and organisational measures in place to keep your data secure and to be able to comply with the commitments provided in this Privacy Policy and all requirements of applicable law.

11.2. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL (Secure Sockets Layer) technology.

11.3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to and from our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

11.4. We are not responsible for damages incurred which are outside our reasonable control, including malfunctions that could jeopardize the security of the servers on which the database containing personal data is hosted.

11.5. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You (only and exclusively) bear full responsibility for sharing your data with third parties.

12. Misuse of personal data

We do not assume any responsibility if you are misled by non-authorized third parties that present themselves as representatives of PowerTiz Limited. Please inform us if you become aware of such behaviour by a third party.

13. Contact details for questions

Questions, comments and requests regarding this Privacy Policy and regarding your rights you have according to this Privacy Policy and applicable law are welcomed and should be addressed in writing (e-mail sufficient) to our Customer Service at the contact details provided on our Website.

If you would like more information, please contact us.

Version: [May 2017]